Usage and License

You can check your usage and license details by vising "Usage and License" page from the add-on main Menu.

Purchasing a License

Once you open "Usage and License" , scroll down and you should see available plans . Click on the appropriate plan to subscribe. This will take you to our payment partner's page and you should be able to provide your card details and make the payment.

How soon Can I use the application after the payment?

You can use the application as soon as the payment is successful. Make sure not to change the email id while making the payment.

How can I check the status after the payment

After the successful payment, reopen "Usage and License" page from the add-on main Menu. You should see a license added with status as "active" .If this is still not present after successful payment , wait for 5 to 10 minutes to see if this works. If you still do not see a license with active status please reach out to us.

Can you see my card details?

We do not store or can not access your card details .Your card details are processed by our third party partners in a secure way.

How do I cancel my subscription?

At this point please reach out to us few days before the renewal if you want to cancel your subscription .We will provide a self service cancellation option in future.

Can I transfer the license to another user?

Please reach out to us if you want to transfer the license to another user.

What if my payment fails during renewal ?

We provide 48 hours of grace period during renewal.

Important Points

  • Do not purchase multiple licenses if you already have an active license.

  • Do not share your license with others or in public forums.

  • By default the license will be assigned to the email id provided during payment .Do not change the email Id auto populated during payment.